Frequently Asked Questions

Have a question? Here are quick answers to the things customers ask us most. Still need help? Contact us any time.

How do I place an order?

Browse our products, add what you want to the cart, and check out with your delivery details. You'll get a confirmation once your order is placed.

How long does delivery take?

Inside Dhaka it usually takes 1–3 days, and outside Dhaka 3–5 days depending on your location.

What payment methods do you accept?

Cash on delivery, plus mobile and online payment options at checkout.

Can I return or exchange a product?

Yes — if there is an issue with your order, contact us within the return window and we will help with a return or exchange.

How can I track my order?

Use the "Track order" option with your order ID and phone number to see the latest status.